Setup & Documentation

Get your SendBaba email connected to your favourite email app in under 5 minutes.

Server Settings Gmail Outlook Apple Mail Thunderbird DNS Setup FAQ

Server Settings

Use these settings to connect any email client to your SendBaba mailbox. These settings work for all email apps.

Incoming Mail (IMAP)
Servermail.sendbaba.com
Port993
SecuritySSL/TLS
Usernameyour full email address
Passwordyour mailbox password
Outgoing Mail (SMTP)
Servermail.sendbaba.com
Port587 (STARTTLS) or 465 (SSL/TLS)
SecuritySTARTTLS (port 587) or SSL/TLS (port 465)
Usernameyour full email address
Passwordsame as IMAP password
Tip:

Your username is always your full email address (e.g. you@yourbusiness.com). Use the same password for both IMAP and SMTP.

Supported Email Apps

Gmail App Setup

Connect your SendBaba email to the Gmail app on Android or iOS.

1Open Gmail App

Tap your profile picture (top right) → Add another account → Select "Other"

2Enter Email

Type your full email address (e.g. john@yourbusiness.com) and tap Next

3Select IMAP

When asked to choose account type, select Personal (IMAP)

4Enter Password

Enter the password provided by your admin and tap Next

5Incoming Server Settings

Server: mail.sendbaba.com · Port: 993 · Security: SSL/TLS

6Outgoing Server Settings

Server: mail.sendbaba.com · Port: 587 · Security: STARTTLS

7Done!

Tap Next to finish. Your emails will start syncing immediately.

Note:

Gmail may show an "Email security not guaranteed" warning. This is normal for all non-Google email servers. Tap "Edit settings" and proceed — your connection is fully encrypted.

Outlook Setup

Works for Outlook desktop (Windows/Mac), Outlook mobile, and Outlook.com.

1Add Account

Desktop: File → Add Account. Mobile: Settings → Add Account

2Choose IMAP

Enter your email address. When Outlook asks for the account type, select IMAP (you may need to click "Advanced Setup" or "Let me set up my account manually")

3Enter Server Details

Incoming: mail.sendbaba.com port 993 SSL/TLS
Outgoing: mail.sendbaba.com port 587 STARTTLS

4Sign In

Enter your password and tap Connect. Outlook will verify the settings and sync your mail.

Apple Mail Setup

For iPhone, iPad, and Mac.

iPhone / iPad

1Settings → Mail → Accounts

Go to SettingsMailAccountsAdd AccountOtherAdd Mail Account

2Enter Your Details

Name: Your Name · Email: you@yourbusiness.com · Password: your mailbox password

3Select IMAP

Tap IMAP at the top. Fill in both Incoming and Outgoing server as mail.sendbaba.com

4Save

Tap Next → Toggle on MailSave. Your email will appear in the Mail app.

Mac

1System Settings → Internet Accounts

Open System SettingsInternet AccountsAdd AccountAdd Other AccountMail Account

2Enter Details & Sign In

Enter your email and password. If auto-discovery fails, manually enter mail.sendbaba.com for both IMAP and SMTP servers.

Thunderbird Setup

Mozilla Thunderbird auto-detects settings for most SendBaba accounts.

1Add Account

Open Thunderbird → Account SettingsAccount ActionsAdd Mail Account

2Enter Credentials

Name, email, and password. Click Configure manually if auto-detect doesn't work.

3Manual Config

Incoming: IMAP, mail.sendbaba.com, port 993, SSL/TLS
Outgoing: SMTP, mail.sendbaba.com, port 587, STARTTLS
Authentication: Normal password

4Done

Click Done. Thunderbird will test the settings and connect automatically.

DNS Setup (For Admins)

To receive email on your custom domain, your admin needs to configure these DNS records at your domain registrar.

MX Record

Mail Exchange (MX)
TypeMX
Host@ (or yourdomain.com)
Valuemail.sendbaba.com
Priority10
TTL3600

SPF Record

Sender Policy Framework (SPF)
TypeTXT
Host@
Valuev=spf1 include:_spf.sendbaba.com ~all

DKIM Record

DomainKeys Identified Mail (DKIM)
TypeTXT
Hostsendbaba._domainkey
ValueProvided in your SendBaba dashboard

DMARC Record

DMARC Policy
TypeTXT
Host_dmarc
Valuev=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com
Important:

DNS changes can take 24-48 hours to propagate worldwide. Test your setup after making changes by sending a test email from your new address.

Webmail Access

Access your email from any browser — no app needed.

Go to mail.sendbaba.com

Sign in with your email address and password. Full inbox, compose, folders, search, and settings — all from your browser. Works on desktop and mobile.

Security Features

SSL/TLS Encryption

All connections encrypted

Spam Filtering

AI-powered spam protection

Two-Factor Auth

TOTP-based 2FA support

DKIM Signing

Authenticated sending

Frequently Asked Questions

What's the difference between port 587 and 465?
Port 587 uses STARTTLS (starts unencrypted, upgrades to encrypted). Port 465 uses implicit SSL/TLS (encrypted from the start). Both are secure. Use whichever your email app prefers — most default to 587.
Gmail shows "Email security not guaranteed" — is my email safe?
Yes, your email is fully encrypted. Gmail shows this warning for all non-Google mail servers. Tap "Edit settings" and proceed — your connection uses industry-standard SSL/TLS encryption.
Can I use SendBaba email with my existing domain?
Yes! SendBaba works with any domain you own. Just update your MX, SPF, and DKIM records as described in the DNS Setup section above, and you're good to go.
How many email accounts can I create?
It depends on your plan. Starter plans include up to 5 accounts, Business plans up to 25, and Enterprise plans support unlimited accounts. See our pricing page for details.
Can I access my email from multiple devices?
Absolutely. Since we use IMAP, your emails stay synced across all your devices — phone, laptop, tablet, and webmail. Read an email on your phone, and it's marked as read everywhere.
Is SendBaba built in Nigeria?
Yes! SendBaba is Nigeria's first indigenous professional email hosting platform. Built by Nigerian engineers, for African businesses. We understand the market, the infrastructure challenges, and what local businesses need.
Do you support email marketing too?
Yes — that's what makes us unique. SendBaba offers both professional email hosting AND email marketing campaigns on the same platform. Visit sendbaba.com to explore our campaign tools.

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